TERMS OF SERVICE & CANCELLATION FEE

You agree to our Terms of Service and Pricing by booking a session with Flair Therapy.

Introduction

These Terms of Service govern the provision of psychosexual therapy services offered by Flair Therapy. By engaging with our services, clients agree to these terms.

Services Offered

Flair Therapy provides professional counselling and sex therapy to individuals and couples, aiming to enhance emotional well-being and sexual health.

Client Responsibilities

Clients are expected to participate actively in their therapy sessions, maintain open communication, and arrive on time for appointments. Clients are expected to have a working device with audio and visual capability to engage in sessions actively. Therapists have the right to end a session due to lack of engagement or no working audio and visual, and a 50% fee will be charged.

Appointment Scheduling

Sessions are scheduled at mutually agreed times. It is the client's responsibility to monitor and confirm their appointment dates and times.

Cancellation Policy

Clients must notify Flair Therapy of any cancellations at least 24 hours before the scheduled appointment to avoid additional charges.

Cancellations made within 24 hours of the scheduled session will incur a cancellation fee equal to 50% of the session rate.

If a cancellation occurs within 24 hours and the client is able to reschedule within the month, the cancellation fee will be waived. Multiple cancellations or requests to reschedule within 24 hours will incur a cancellation fee regardless.

Payment Information

Payment is due at the time of service unless other arrangements have been made in advance. Accepted payment methods will be made via bank transfer (outlined on the invoice issued). Invoices will be sent following appointments and are due when issued.

Confidentiality

All client information and sessions are kept confidential in accordance with applicable laws and ethical standards. Exceptions may occur if there is a risk of harm to self or others.

Client Agreements

By scheduling an appointment, clients acknowledge that they understand and agree to the terms outlined in this document.

Amendments

Flair Therapy reserves the right to update these Terms of Service. Clients will be notified of any significant changes.

Contact Information

For questions regarding these terms or services, clients may contact Flair Therapy at hello@flairtherapy.com